< Back

Mosaic Wellness

Role
Product Management
Product Lead - Consult
Experience
Senior Product Manager - (October 2023 - Now)
Product Manager - (October 2022 - Sept 2023)
Associate Product Manager - (Nov 2021 - Sept 2022)
Outcomes
Appointment Completion Rates - 45% to 70%
Appointment Booking Rates - 18% to 62%
Prescribed to Order Placement - 41.5% to 48.5%

Overview

Mosaic Wellness is a house of brands (Man Matters, BeBodywise and Our Little Joys) working in wellness and elective healthcare domain in India, UAE and stealthily starting in Indonesia. The company offers doctor consultation (predominantly free) and range of healthcare FMCG products

I started my stint here as an Associate Product Manager in November, 2021. The first project I worked on was a CRM used by doctors for prescription generation in the tele-health vertical. Post release, our consultation quality assessed against various parameters of coverage of touch points & medical accuracy improved from 64.3% to 87.8%. This paved the path to the next project called Instant Appointment, which was an uberized system of appointment booking.

Post getting promoted as a Product Manager I additionally focussed on appointment booking & post appointment order placement funnels along with the tele-health programme, delivering revamped Consult Home Page on Man Matters & BeBodywise app, Revamped post consultation cart and introduced Chat based Appointment Booking & self-assessment Flow while further optimising and improving the appointment completion funnel.

As a Senior Product Manager I have been given the ownership of the Consult Charter and currently involved in developing a GTM product and strategy for paid doctor consultations.

Gallery

Let's Connect

I would love to hear from you and see how we can work together.